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Governor McDonnell Announces Two New Locations for Veterans Benefits Assistance

Press Release

Location: Richmond, VA

Governor McDonnell announced today that Virginia's veterans will have two more locations where they can receive assistance with preparing their claims for benefits from the U. S. Department of Veterans Affairs (VA). The Virginia Department of Veterans Services (DVS) today opened two new offices in Alexandria and Virginia Beach.

Governor McDonnell commented that, "The Department of Veterans Services' personnel will serve as advocates for veterans through the work done at these locations. DVS will be helping veterans with their paperwork, tracking claims, and representing them if they need to appeal. I believe that one of the absolute best things we can do for those who have served our country so bravely, is to provide them an easier way to receive the benefits that are so well deserved."

DVS personnel in these offices will work one-on-one with veterans and their families helping them obtain benefits and entitlements at the local, state, and federal levels. These representatives help veterans apply for medical services, disability benefits resulting from or aggravated by military service, and disability benefits due to secondary medical conditions resulting from a service connection. Representatives also will assist with other types of claims, such as veterans compensation and pension claims. In addition, DVS can assist with dependency and indemnity compensation for widows/widowers and children of disabled veterans, widows' pensions, dependents' education, veteran home loans, and death benefit claims.

"The Department of Veteran's Services strives everyday to bring the best, most efficient customer service possible to our Virginia veterans," said Terrie Suit, Secretary of Veterans Affairs & Homeland Security. "Adding locations in the Hampton Roads and Northern Virginia regions will no doubt open up great opportunities for these large populations of veterans to seek out and find the assistance they need."

With the opening of these two offices, DVS will now operate 22 benefit services offices where representatives assist veterans and their family members in filing claims for federal veterans benefits.

The office in Virginia Beach is located in the Pembroke Office Park, 287 Independence Blvd, Pembroke Two, Suite 120; the phone number is 757-552-1884. Elizabeth Ann Bonin will staff the Virginia Beach office. Bonin has worked at DVS since 1997, most recently as a Veterans Claims Agent in the agency's Norfolk office.

The Alexandria office is located in the Virginia Employment Commission, 5520 Cherokee Avenue, Alexandria. The phone number is 703-813-1300. Robert White will staff the Alexandria office. White has worked as a Veterans Claims Agent for DVS since 2010 at the Fairfax office. He has also worked for the U. S. Department of the Army as a Soldier Family Management Specialist in the Army Wounded Warrior Program (AW2) and as a Health Systems Specialist.

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