COMMITTEE PASSES PETERS, LANKFORD AND CORNYN BIPARTISAN BILL TO IMPROVE CUSTOMER SERVICE AT FEDERAL AGENCIES
Press Release
Issues: Government Operations
"The federal government interacts with millions of taxpayers every day, but these interactions can lead to long wait times and poor customer service experiences. My commonsense bipartisan legislation will ensure that agencies improve taxpayer satisfaction by implementing private sector best practices like call backs and online services."
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