OFFICIALS LEGISLATION INTEREST GROUPS PUBLIC STATEMENTS COMMITTEES VETOES

PETERS, LANKFORD AND CORNYN INTRODUCE BIPARTISAN BILL TO IMPROVE CUSTOMER SERVICE AT FEDERAL AGENCIES

Press Release

Date: Oct. 17, 2023
Location: Washington, DC
Issues: Federal, State and Local Relations

"I have worked for years across the aisle to get federal agencies to use private-sector best practices to improve customer service and promote privacy and data security. Some agencies have already successfully implemented private-sector best practices, but we need them government-wide. Providing good customer service doesn't have to be difficult. Let's get this nonpartisan bill to the finish line so interacting with the federal government is less frustrating for the public."


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