OFFICIALS LEGISLATION INTEREST GROUPS PUBLIC STATEMENTS COMMITTEES VETOES

PETERS, LANKFORD AND CORNYN INTRODUCE BIPARTISAN BILL TO IMPROVE CUSTOMER SERVICE AT FEDERAL AGENCIES

Press Release

Date: Oct. 17, 2023
Location: Washington, DC
Issues: Federal, State and Local Relations

"Taxpayers must be able to easily and efficiently reach federal agencies when they have questions about services or benefits. My commonsense bipartisan bill would require agencies to adopt customer service best practices that limit wait times and use callbacks to ensure taxpayers receive support in a timely manner."


Source
arrow_upward