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Murphy Pushes for Better Online Access to Social Security for Seniors

Press Release

Date: Aug. 9, 2016
Location: Washington, DC
Issues: Technology and Communication Entitlements and the Safety Net

U.S. Representative Patrick E. Murphy (FL-18) is calling on the Social Security Administration to provide additional options for its new two-step authentication process to access the online "mySocialSecurity" account system. Amid growing concerns for cybersecurity in federal systems, the Social Security Administration adopted stronger identification verification systems to protect millions of beneficiaries' personal information. However, limiting account holders to text message verification will leave those without cell phones or text message capability unable to access the online portal.

"I applaud the Social Security Administration for adopting the same security measures already used in online banking and across the internet to keep vital information private," said Murphy. "Unfortunately, restricting access to just those with text-capable cell phones leaves millions unable to access the services available through "mySocialSecurity.' I urge the Administrator to provide additional verification methods to expand online access for more beneficiaries."


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