Following a request made by Reps. Anna G. Eshoo (D-Calif.) and Henry A. Waxman (D-Calif.) for Chrysler Group to undertake an outreach campaign alerting Jeep owners and employees of uncontrollable shaking, or "wobble," in the front suspension of some late model Wranglers, the automaker has issued a Technical Service Bulletin (TSB) addressing the safety issue. Consumers now have an official recommendation from the automaker on how to diagnose, repair or prevent this problem.
"Anyone who has experienced 'wobble' has been legitimately frightened for their safety," Rep. Eshoo said. "Chrysler's decision to issue an official method of repair for this problem is the right thing to do for its customers and for the safety of others on the road."
"Affected drivers deserve clear and consistent answers on how to address their safety concerns," said Rep. Waxman. "I am pleased that Chrysler has taken this step."
Chrysler has already provided the TSB to Jeep dealers and posted a summary of the TSB on several Jeep blogs, including jeepforum.com. The automaker also shared the TSB with the National Highway Transportation Safety Agency (NHTSA).
Reps. Eshoo and Waxman first began inquiring about "wobble" after learning of consumer reports of the problem. On March 19, 2012, the two lawmakers wrote to NHTSA to inquire about the problem and determine whether the Administration believed it poses a safety risk. NHTSA's response indicated that it did not meet the threshold for mandatory safety action, and the lawmakers instead encouraged Chrysler to take voluntary action to mitigate the issue and better inform owners.