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Reps. Napolitano, Chu, and Roybal-Allard Meet with Los Angeles VA on Service Slowdowns

Press Release

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Date:
Location: Santa Fe Springs, CA

Yesterday, Rep. Grace F. Napolitano (CA-38) held a meeting at her district office in Santa Fe Springs with Rep. Judy Chu (CA-32), Rep. Lucille Roybal-Allard (CA-34), and Dennis Kuewa, Director of Veterans Affairs for the Los Angeles Region, to review a recent Office of Inspector General VA report and receive an explanation for the slow response times local veterans have reported from the Los Angeles Veterans Administration.

"Veterans deserve the best service that we can provide," Napolitano said. "To that end, we will continue to work with the VA to ensure they receive the necessary support, so that our veterans can have their claims processed in a timely fashion. As more veterans return home from Iraq and Afghanistan, we must ensure that the Los Angeles Veterans Administration is ready to bear the case load and assist them with the benefits they have earned."

"It is critical that our Veterans Administration efficiently serve the men and women returning home from Iraq and Afghanistan, and those who served the nation in the Armed Forces before them. I have been deeply troubled by reports of large numbers of disability claims being handled inaccurately at the Los Angeles VA and have been working with my colleagues Grace Napolitano and Judy Chu to see that this problem is resolved expeditiously. Our brave men and women deserve the best in access and quality of care," said Congresswoman Roybal-Allard.

"The L.A. VARO is the largest in the country, so it is no surprise that it faces many challenges. We must make sure that veterans who served our country bravely and their families who have sacrificed so much are getting the treatments, services, and compensation they deserve. I am committed to ensuring that the L.A. VARO has the resources and support it needs to do so," said Rep. Judy Chu.

Kuewa shared data from a recent Inspector General report on the Los Angeles VA that showed the average disability claim took 246 days to process, compared to the national target of 180 days. A full copy of the report can be found at http://www.va.gov/oig/pubs/VAOIG-12-00245-176.pdf


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