Attorney General Biden has a strong record of standing up for Delaware's consumers and standing up to those who commit fraud.
As part of the Department of Justice's mission to keep Delawareans safe, the Attorney General's Consumer Protection Division is focused on helping Delawareans protect themselves against fraudulent schemes and prosecuting those who seek to swindle us and our neighbors.
This year Attorney General Biden's ability to stand up for fraud victims will expand significantly thanks to legislation he proposed that gives new powers to the Consumer Protection Unit. Consumers who have been the victims of fraud will now receive justice faster and those that have broken our laws and committed fraud will have to pay up sooner.
Specifically, the Director of Consumer Protection would be authorized to hold hearings, issue rulings, and impose fines on individuals or companies that defraud consumers. This enhanced enforcement process is intended to speed up the time it takes to resolve consumer complaints.
The Consumer Protection Division and Fraud Unit have worked hard under Attorney General Biden to fight fraud and help consumers recover what was taken from them. Recently, the Consumer Protection Division's work led to action against one of the nation's largest homebuilders on behalf of 39 residents in the Middletown-Odessa-Townsend area. Dozens of customers received refunds from a travel company that engaged in questionable business practices. The unit also led a 43-state investigation of off-label marketing of Pfizer that resulted in a $33 million payment to the states.
Attorney General Biden believes that consumer awareness is the best weapon against fraud. He has issued many warnings to help Delawareans avoid schemes ranging from attempts to capitalize on the tragedy in Haiti, contractors trying to deceive homeowners needing repairs to damage caused by this year's snowstorms and schemes involving the federal health insurance reforms. The Consumer Protection Unit is also giving Delawareans opportunities to protect themselves from identity fraud by holding "shredding days" throughout the state where Delawareans can safely destroy documents and prevent sensitive personal financial information from falling into the wrong hands.