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Issue Position: Consumer Assistance Program

Issue Position

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Location: Unknown

Of all that we do in the AGO, I probably hear more positive feedback from Vermonters about our Consumer Assistance Program (CAP), operated jointly with and on the campus of the University of Vermont. Each year we hear from thousands of Vermonters with their questions and complaints about everything from used car sales to charitable solicitations to telemarketers to apparent home repair scams.

Under the able supervision of AAG Sandi Everitt, CAP is trying to provide more helpful information to consumers in quicker and more inexpensive ways by communicating online and through various social media mechanisms. And by its multi-language outreach efforts, CAP is trying to be of greater assistance to the increasingly diverse populations of Chittenden and other counties in the state.


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