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Cotton Sponsors the No Veterans Crisis Line Call Should Go Unanswered Act

Press Release

Date: Sept. 21, 2016
Location: Washington, DC
Issues: Veterans

Senator Tom Cotton (R-Arkansas) yesterday sponsored the No Veterans Crisis Line Call Should Go Unanswered Act, originally introduced by Senator John Thune (R-South Dakota). This bill seeks to address problems in the Department of Veterans Affairs (VA) Veterans Crisis Line (VCL). Specifically it requires the VA to implement a documented process that will improve the responsiveness and performance of the VCL. It will also also require that a live person answer every phone call, text message, email, or other form of communication received by the VCL and its backup call centers.

"Our men and women in uniform put their lives on the line to defend our freedom and keep us safe," said Senator Cotton. "The least we can do is ensure they receive the support and care they need-particularly in times of crisis. This bill will implement much-needed reforms that will help make the Veterans Crisis Line a better resource for all veterans."


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